Buying Guide

Step 1: Gemstone Selection

  • Display certified gemstones on website.
  • Provide clear information: variety, colour, weight, shape, treatment.
  • Offer gemstone images, 360° videos, and lab report (on request).

Step 2: Customer Inquiry & Consultation

  • Buyer contacts via website form, WhatsApp, phone, or in-person.
  • Provide personalized advice on quality, rarity, and astrological relevance (if applicable).

Step 3: Price Quotation & Negotiation

  • Issue a formal quotation based on gemstone quality and weight.

Step 4: Payment

  • Accept full payment via Bank transfer

Step 5: Certification Verification

  • Share buyer with lab report before shipment or collection.

Step 6: Delivery / Handover

  • Domestic buyers: collection from designated location.
  • Include receipt & lab report with each gemstone.

Step 7: After-Sales Service

  • Provide care instructions, assistance for custom jewellery, and support for future resale or upgrades

Step 1: Buyer Identification & Verification

  • Collect business details / import licenses for B2B buyers.
  • Verify buyer credentials for high-value shipments to prevent fraud.

Step 2: Gemstone Selection & Certification

  • Showcase gemstones via website or video calls.
  • Provide high-resolution images, video, and lab Reports.

 Step 3: Quotation & Payment Terms

  • Issue proforma invoice including:
  • Gem details (type, carat, cut, treatment)
  • Price USD or agreed currency
  • Shipping and insurance costs
  • Payment methods: Full Payment in advance via Bank Transfer

 Step 4: Packaging & Insurance

  • Pack gemstones securely with export-quality, tamper-proof packaging.
  • Insure shipment for full declared value.

 Step 5: Customs & Documentation

  • Prepare export documents:
  • Commercial invoice
  • Packing list
  • Gem lab report
  • Any country-specific import documents

 Step 6: Shipping & Tracking

  • Ship via EMS or FedEx (as per agreed with Client) with tracking.
  • Provide buyer with tracking number and expected delivery date.

 Step 7: Delivery & Confirmation

  • Buyer confirms receipt of gemstone in perfect condition.

Step 8: After-Sales & Long-Term Relationship

  • Offer repeat supply options, bulk order discounts, and priority access to rare gemstones.
  • Maintain strong communication for future collaborations.

Why Glitz Ceylon?

Authenticity

Unbeatable Price

Ethical Sourcing

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